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1. Our Courier partner would usually successfully deliver the parcel within few working days as follows:

  • 2 โ€“ 5 working days from the date of shipment within Kuala Lumpur and Selangor.
  • 2 โ€“ 8 working days from the date of shipment outside of Kuala Lumpur and Selangor.
  • 3 โ€“ 14 working days from the date of shipment within East Malaysia.

2. Shipment operation:

  • Our daily shipment schedule is from Monday to Saturday daily.
  • There is no shipment on every Sunday.

3. Shipment inquires:

  • Delivery status will be updated by email, do kindly summit your email address during the payment to get updates on delivery status.
  • For any urgent inquiries please do not hesitate to call or WhatsApp the hotline number 011-28625862 (Operation hour: 10AM-5PM).

4. Delivery Fees:

  • RM10 delivery fee within Kuala Lumpur.
  • RM15 delivery fee outside of Kuala Lumpur.
  • Delivery fee within East Malaysia is depending on weight and location range between RM15 and above.
  • Time to time we have delivery promotion hence do be aware of our new notice or social media platform where we announce the promotion.

5. Self-collect / Self-pickup:

  • Our location is at 30,Jalan BPP 8/3, Bandar Putra Permai Seri Kembangan, 43300 Selangor.
  • Available for self-collect /self-pickup by 10AM-5PM.

6. Actual product may differ from the photos published on all MisKombucha marketing channels. Each product is unique and will not have identical appearance or texture. Your kind understanding is much appreciated.